Filum logo Filum MCP

Filum MCP Server

Connect your AI assistant to Filum — the customer intelligence platform for conversations, surveys, and support.

This MCP server gives AI agents secure, authenticated access to Filum's data: customer profiles, support tickets, survey responses, conversations, and more. All actions require a valid Filum account.

What you can do

Conversations

Search, read, send messages, manage tags and saved replies

Tickets

View, filter, and update support tickets across all views

Surveys

Browse campaigns and list survey responses

Customer Data

Search members, get profiles, segments, and activity

AI Agents

List and train AI agents — edit persona, skills, and knowledge sources

Notifications

Read and mark notifications, track unread counts

App Store

Browse and inspect installed data sources

Add it manually

Prefer to set it up through the UI? Copy the server URL and add it as a custom connector in your AI client's settings.

  1. Open Claude Desktop (or any AI client that supports custom MCP connectors).
  2. Go to Settings → Connectors → Add custom connector.
  3. Name it filum and paste the URL above into the connector URL field.
  4. Save. The first time you use a Filum tool, sign in through the browser link the server returns.

Connect to your favorite tools

Or use a one-line snippet for your AI client of choice.